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MAJORITY OF AUTHORISED TOYOTA SALES AND SERVICE OUTLETS TO BE OPERATIONAL FROM 4 MAY 2020
The opening of the Sales and Service Outlets will be based on approval and regulations
by the respective local State Governments.
All outlets will follow strict guidelines in accordance with the Standard Operating Procedures (SOP) issued by Ministry of International Trade & Industry (MITI).
SOP includes measures such as social distancing, sanitisation of premises and
contactless payments where possible.
Customers and public are advised to call in advance to check on the operating days and hours of the Sales or Service Outlet as well as to secure a prior appointment.
Keep in mind on the 10KM travel range from home.
The waiting lounge at our service centres will be closed during this period of time.
Frequently Asked Questions (FAQ)
UMW Toyota Motor will continue to honour the Warranty for the duration of the Movement Control Order (MCO). All vehicles purchased from UMW Toyota Motor or our Authorised Dealers with existing warranties that are valid and expiring during this period will enjoy a 30-day extension calculated from the last day of the MCO.
6-Month Moratorium for Toyota Capital Malaysia Customers
- There will be NO additional interest/profit charges.
- Customers are now required to complete the process to opt in/apply.
- Individual customers who wish to continue the moratorium are required to submit reply form before 28 May 2020.
- SME Customers will be sent a letter via email or postal mail. Those who do not receive our letter, please notify us before 18 May 2020.
- Customers who have notified us of their choice to Opt Out are NOT REQUIRED to take any further actions.
For enquiries on Toyota Capital auto financing, please find out more atTOYOTA CAPITAL
For further information or assistance feel free to contact us via our dedicated hotlines.
General Enquiries and Assistance*
Customer Support Email
*Monday - Friday, 8am - 7pm
When in an emergency, keep calm and don't panic!
Just call Toyota
24Seven Road Assist at
Lodge police report
within 24 hours
Put your mind at ease and send your car to the nearest Toyota Outlet
We will repair your car back to its original condition with 12 months warranty!
*Terms & Conditions Apply
LETTER FROM THE DEPUTY CHAIRMAN AND PRESIDENT OF UMW TOYOTA MOTOR SDN BHD
"Though we may find ourselves separated physically for now, remember always that we are all in this together, as one nation. Please be assured that support, where necessary, will be provided during this period."Read More >
Your safety is always our priority.